Why can't my participants sign up for my challenge?

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If you have completed all of your basic details for your challenge, but your event page doesn't have a link to register, it is likely because you have an event with a ticket price, but haven't yet configured how Wodify is going to pay you once you charge for your tickets!

 

Here's how you can fix this issue:

  • Login to http://app.wodifyrise.com with your organizer login
  • Click Edit next to your challenge
    Rise_-_All_Challenges_2018-01-24_13-36-10.png
  • Select Payment Settings from the left menu
    Rise_-_Challenge_Dashboard_2018-01-24_13-36-54.png
  • Click "Receiving Payouts"
    Rise_-_Payment_Settings_2018-01-24_13-52-54.png
  • This next step depends on a few factors:
    • If you are a Wodify Core customer using Wodify Payments: Click "Login as Wodify core admin..":Rise_-_Payment_Settings_2018-01-24_13-56-41.png
    • If you are a Wodify Core Customer using goEmerchant OR not a Wodify Core Customer: Click "Add Wodify Payment Account:
      Rise_-_Payment_Settings_2018-01-24_13-56-41.png
  • Now you can go to your event registration page. You should see that there is a link to REGISTER for your challenge. 

 

Other Notes:

  • Wodify Payment Accounts are only available to customers located in the United States at this time.
  • You only need to configure Receiving Payouts if you are charging for your challenge

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